Privacy Policy

Our Commitment

At RegLocker Ltd we are dedicated to securing safeguarding of your personal information. If you have any concerns, or need further information please contact us at info@reglocker.co.uk.

It is vital that the data we store about you is precise and up to date. If any of your personal information changes, please contact us.

How We Collect Your Data

• Direct Interactions – Data you give us directly
• Automated – Data collected via cookies or tracking
• Third Parties – Data from partners or public sources

Direct Interactions

This includes data from:

• Creating an account on our website
• Purchasing our products/services
• Subscribing to emails or publications
• Sending enquiries, submitting forms or surveys

Automated Data

We may collect technical data such as:

• IP address
• Browser & OS
• Navigation and search terms
• Referral sources

Most of this is captured through cookies for improving your experience.

What We Collect

We securely store your personal data to handle your orders and support requests:

• Name, contact details, address
• Date of Birth (if required)
• Payment information (sent securely)
• Social media account details (if used to sign in)

Security & Sharing

We never share your data with third parties for marketing. Data is encrypted and only shared with partners like DVLA where legally required.

We may monitor and record calls for training and quality purposes.

How We Use Your Data

• Responding to your enquiries
• Fulfilling orders and services
• Verifying your identity
• Complying with legal requirements

Marketing

We only send marketing if you've opted in. You can unsubscribe anytime using the link in the email or by contacting info@reglocker.co.uk.

Your Rights

• Access the personal data we hold
• Correct or update your details
• Request deletion of your data
• Restrict or object to processing

Cookies

We use cookies to personalize your experience. You can disable cookies via browser settings. Learn more at allaboutcookies.org.

Retention

We retain your data only as long as necessary, including legal, tax, and audit purposes. UK law requires sales records be retained for 6 years.